By Nathaniel Hansen (dedicated to Terri Plewa, one of the planet’s most exciting and rising webutantes)
Gathering intelligence to inspire meaningful and actionable social programs is priceless. ~Brian Solis
Crowd-sourced content sprinkled with fairie-dust by expert producers will find its way via social-intelligence experts to decision-makers within global brands seeking top-of-mind status updates characterized by organic virality. This is the wave of the future and it is called TRANSMEDIA: a brand (advertiser/sponsor), a cause (giving back), an audience/tribe (customer) and their beloved content (the soul of the community), all wrapped up in online communities designed to facilitate a blend of virtual and physical interaction — the archetypes ruling each of these tribes require pro-creation on all levels AND digital-media midwifes mind-children by the billions every day.
The opportunity in the social fabric of the internet is to access deep need via listening tools and deliver heart-fare direct from niche-specific content producers direct to audience members accompanied by messaging from that tribe members’ favorite brands. This is what Saatchi + Saatchi identified when they came up with Lovemarks vs. Trademarks AND it is what GoogleTV will be selling advertisers on by the droves through the coming 24 months.
Colin Donald, of FUTURESCAPE.TV writes, “Facebook and Twitter buzz affects TV ratings, while broadcasters that use the social networks for viewer engagement are effectively sharing their audiences with them. The social networks know in real time how people react to TV programming – this is an essential supplement to Nielsen-type viewing data.”
Developing content that matches at the location where audiences are trending in their interests is THE most forward thinking activity by marketers currently AND the social fabric of the internet gives us real-time intelligence on this. Social monitoring tools combined with temporal analytics tools offer strategists opportunities in this area.
YOU are the next Oprah!
And Oprah should show the world this via her new cable network, stepping aside to allow 100 hosts and hostesses to lead her shows. She should crowd-source her content AND advertisers using social intelligence gathering and acknowledging the dynamic movement of attention and related influence. Those around her who only understand the old methods of marketing will fall away and those around her who get how audiences gather around content will ascend. Her new media channels will be a template for how GoogleTV operates and she may become the tribal leader of TRANSMEDIA.
Of course, Oprah’s media advisors may not do what I just wrote about…which will open the door for a competitor of hers to overtake her in multi-tribe and brand loyalty. An intelligent Director of Strategy for Oprah’s new cable channel would not raise the cost of the network BUT would rather show Oprah how the cost may be cut in half or more through intelligent useage of free/inexpensive third party tools and solutions.
A perfect example of how advisors take from wealthy leaders may be seen in the recent building of Jack Canfield’s personal social network at GREAT COST to Canfield Companies by advisors focused more on money than practical and, quite honestly, more effective FREE delivery.
More money needs to go toward effective Chief Customer Officers, brand ambassadors and social intelligence officers than fancy “custom” tech that ALREADY has a FREE and proven counterpart.