culture change

The value of listening for the human family

The human family will come together when simply listening to one another supersedes having the “right” answer. What is important is to value and affirm one another. If we can do this, we will have the entire human family talking and listening to each other. This short existence is a special time for each person, a time for sharing ideas, exploring creativity, and basking in the glow of one another’s approval.

The Relationship between Marketing Communications and Sales

The Ideal:

The key to long term success is to have Imagination, Persistence, Compassion.

Fostering a deep, real and fruitful conversation between marketing communications AND sales is one of the most important tasks for senior managers nowadays. The marketing department is working with product development on a lovely garden. And sales is out there hunting, hunting, hunting to bring “eaters” to the garden. Market researchers see who the potential “eaters” are from a distance and, ideally, marcoms aids sales with extremely accurate messaging to lure the “eaters” into a rich and beautiful experience.

Joan Damico writes, “Marcom (Marketing communications) tends to operate from a longer term visionary / brand perspective. This often leads to a content clash with sales, which must meet monthly and quarterly revenue targets. There’s opportunity for marcom and sales to reach a happy medium between content that is visionary, such as thought leadership, and tactical content that is more immediately useable, such as ROI calculators and product comparisons.” (SOURCE: http://www.business2community.com/content-marketing/will-content-marketing-end-contentious-b2b-marketing-and-sales-relationship-0504728)

Damico’s excellent observation pinpoints the need for accuracy within the marcoms-sales relationship. Ideally, the two silos come to an understanding and are able to work together. The process of market research, content development and “message tweaking” can seem endless to the Sales silo. Salespeople want it “right now”. This is why it is wise of senior managers to start specific marketing programs six-twelve months PRIOR to attached sales initiatives. In fact, a deep market audit can inform a far more accurate sales process and marcoms can provide the sales teams with incredibly accurate and effective messaging due to the research. Likewise, sales can communicate their on-the-ground experience with customers to marcoms. That’s a very rich conversation and planning approach!

Seth Godin writes, “Valuable marketing campaigns are the result of time and user experience, not media and more media. Social media is a marathon, a gradual process in which you build a reputation. The best time to start was a while ago. The second best time to start is today. But turning it up to 11 isn’t going to get you there faster.” (SOURCE: http://sethgodin.typepad.com/seths_blog/2013/06/the-thermostat-and-the-frying-pan.html)

When a marcoms team has been given a realistic lead time, their contribution to the sales silo will be very valuable. More managers have to realize the differing pace of marcoms and sales. And need to plan accordingly.

From Here to There: How To Open a New World

“Why are you on the Internet so much?” they asked.
“Oh, I’m finding out about more things every day…,” she replied.

Humanity wants a path to a better world. Individuals are looking for a mechanism, a function, to hurdle perceived obstacles.

There is a whole new world of life-giving products, services and processes busting the seams to become mainstream. And there’s an old world of death-dealing things that now needs to pass away. The new world is as inevitable as the attraction between two people whose eyes dance, where the electric meets the magnetic, a gravity that cannot be ignored.

Fortunately, the network has officially eclipsed the hierarchy. Humanity now sits in an ever expanding set of concentric circles. Connecting laterally is far more effective than “climbing the corporate ladder” in today’s paradigm.

If you want to experience your new world take the following steps:

1. 1 HOUR FREE WRITE: Spend an hour free-writing, where you allow the pen to move across the page without editing yourself. (Suggestion: Write with a pen on a pad of paper. See more on why at Julia Cameron’s page about “Morning Pages” here – http://juliacameronlive.com/basic-tools/morning-pages/ )
2. THREE KEYWORDS: Next write down a few keywords that capture your feeling after doing this writing.
3. SEARCHING THE KEYWORDS: Search these keywords in every social property and social “device” at The World Wide Mind.
4. ARCHIVING THE IMAGES: Save the images, links and text you find that “fit” or “attract” you.
5. MEETING UP: All of these images, links and texts were created by someone. One of those “someones” is going to jump out to you. Find that person’s social handles and send a message. Meet up with that person in the flesh. Spend some time “in the world” of your images. The experience of going from image to flesh is truly amazing.
6. CREATE A NEW WORLD: Once you’ve tasted this alternative universe that emerged from steps 1-5, you have to calculate the consequences for yourself of fully entering that world. Once you do your calculations, develop your ideas and write down your plans, simply go into that world. You just created it.

This process can be used over and over again. And this process can be used by individuals and enterprises, by students and institutions, by citizens and governments.

Linguistic relativity is a vital wand for transformation

“Control of consciousness determines the quality of life.” ~Mihaly Csikszentmihalyi

theunconscious
Change comes when people talk with people. Image above of the Community Memory team in Berkeley 1973. Photo: Photo taken by and for the Community Memory Project, first published in the Resource One Newsletter, April 1974.

LANGUAGE CHANGES INDIVIDUAL THOUGHT AND COMMUNITY TAKES ACTION: I recently watched a video posted by a Greek economist that identified magic as the only method for solving the Greek economic crisis. My thoughts after watching the video went to creativity and the power of language to create one’s experience of reality. It is my firm belief that through language we can first change our own thoughts and experience and then the thoughts and reality of others. In terms of changing collective reality, we now live in a time when this has become even more possible via massively connected social networks in the digital realm. At no time in history has it been so easy to inject an idea (a meme) into the fabric of humanity and effect change.

In order to fully master this power, one must accept the principle of linguistic relativity. What is linguistic relativity?

LINGUISTIC RELATIVITY (http://bit.ly/linguistic_relativity1 + http://bit.ly/linguistic_relativity2) is a vital principle and potentially one of the most important revolutions of our time. The principle of linguistic relativity holds that the structure of a language affects the ways in which its speakers are able to conceptualize their world. Learning how language shapes thought is a HUGE step to transforming one’s life and the life of the community.

CULTURAL DIFFERENCES: One of the chief challenges to anyone wishing to create change is cultural difference. The principle of linguistic relativity IS BOTH vital INSIGHT and ACTION when one looks at the difference between how cultures thrive and how they fall apart. Some cultures orient entirely towards soma, or body, consciousness and find tremendous fulfillment through emotional connection – the artists, for instance. Others orient towards intellectual pursuit and find pleasure through mathematics and rational mapping of experience. One culture is subjective and focused on what is felt within the heart. Another triumphs objectivity and orients only towards what the five senses can know. One culture “holds it together” on the outside and has a chaotic interior life; another seems to be in chaos from the outside and has a rich emotional and spiritual heritage and experience collectively.

There are many roads to grasping the nature of cultural difference and working those differences (like a potter working clay). Getting educated in how to lead within the context of different cultures is important. Experience is the greatest teacher in this respect. What one discovers is that cultures are different AND similar.

MIND-CHANGE = LIFE-CHANGE: How does one work with a culture caught in an external and internl “downward spiral”? How does one transform that culture’s mind, its perspective. This is the important first step. As Peter Economides, a world-class branding expert and culture-changer par excellence, has said recently about the country of Greece, “Social psychology is far more important than economics. If people feel great about themselves, then they will do great things. And, if a nation feels great about itself, it will do great things. Screw economics!” The great mythologist Joseph Campbell writes, “All cultures … have grown out of myths. They are founded on myths. What these myths have given has been inspiration for aspiration. The economic interpretation of history is for the birds. Economics is itself a function of aspiration. It’s what people aspire to that creates the field in which economics works.”

Managing a fall and turning it into a victory is the action that nations like Greece are involved right now. One of the MOST inspirational clips I’ve ever seen in a film is when Eric Lidel in Chariots of Fire falls and then gets back up and wins the race. That’s what nations like Greece and the world MUST do now.

Look at this great quote by Joseph Campbell:
“We’re in a freefall into future. We don’t know where we’re going. Things are changing so fast, and always when you’re going through a long tunnel, anxiety comes along. And all you have to do to transform your hell into a paradise is to turn your fall into a voluntary act. It’s a very interesting shift of perspective and that’s all it is… joyful participation in the sorrows and everything changes.”

The quote by Campbell matches this quote from the movie Jacob’s Ladder, where Louis, Jacob Singer’s friend, quotes Eckhart: “The only thing that burns in Hell is the part of you that won’t let go of your life; your memories, your attachments. They burn ’em all away. But they’re not punishing you, he said. They’re freeing your soul. … If you’re frightened of dying and holding on, you’ll see devils tearing your life away. But if you’ve made your peace then the devils are really angels, freeing you from the Earth”.

A MAGIC WAND IS WOVEN OF DIFFERENT ELEMENTS: In Harry Potter, the wands are woven from different elements that match or compliment the personality and essence of the person using the wand. It’s a personalized tool for effecting change. Within Greece, there are some very powerful elements that could be woven together to effect real thought change and culture change…the basis of social psychology. Imagine combining The Atenistas (a grass-roots social change and action group) with the power of a financial institution focused on green business with a tourism that involves the visitor in the process (this last is what needs REAL creativity and NOW!) The transcendence one experiences in escaping Athens to the Greek islands IS felt BECAUSE of how hard one has worked in the city…to get in one’s car to the end of the block or wade through the red-tape of politics and business. And that motion, from city to island, is in the genes of the Greek. Capturing THAT MOTION is the key and answers lie within the very literature that gave birth to this nation chock-full of potent personalities.

TRANSFORMATION: The world needs transcendence (relief) now but this must come from having engaged at a deep level in working with the root issues and clearing out the muck. Fortunately, the world has very powerful tools like Quora and Wikileaks that combine to provide community and expert graded questions and answers to mysteries. Now that transparency is the new eco-system we inhabit, ethics has started to consume power and transform the fallout from catastrophe into fertilizer for tomorrow’s rich garden of abundance. And it is this transformative act that all of humanity IS, or ought to be, involved in presently.

One thing that comes out in myths is that at the bottom of the abyss comes the voice of salvation. The black moment is the moment when the real message of transformation is going to come. At the darkest moment comes the light. ~Joseph Campbell