The Socializers | behaviorgraphics

Transparency yields evolution to the good ol’ boys network

admin November 3, 2010 No Comments

Transparency yields evolution to the good ol’ boys network for the simple fact that Gen Y seeks meaning where Babyboomers emphasized Opacity to protect Tradition. The value of Transparency IN SOCIAL NETWORKS to the Babyboomer is a fresh audience for ageless products/services. The value for all is deeper intimacy.

EVERY parea wishing to be hospitable to its audience should study this graphic and ask itself HOW will we transition from the blue arrow type TO the white arrow type of business: http://bit.ly/hospitality_behaviorgraphics.

PR could be the MOST appropriate division of the business realm in guiding social media projects due to its focus on harmony and reputation.

A lot is at stake in the eco-system of corporate business, both internally/organizationally AND externally/customer-facing. Social business shows us HOW intimately related our internal culture is to our external messaging.

REVOLUTION OF THE HEART: The friendly people of the world are weaving humanity together!

admin September 4, 2010 No Comments

THE FRIENDLY PEOPLE of the world are weaving humanity together through social networks towards an end(s) none of us can see as yet.

It’s one of the MOST fantastic revolutions the planet has EVER seen. Within the social fabric of the internet humans have a distinct opportunity to turn the earth into a place of peace and unity. In fact, even the naysayers have united with the lovers in this by participation in social networks.

BRAND HUMANIZATION IS EVIDENCE OF THE REVOLUTION OF LOVE! In an attempt to humanize, brands are getting very creative in reaching the hearts of their followers.

See the following two ads for an example!

THE PEACEFUL BEAR AD: (click here to watch)

THE WEAVING OF LIKES INTO REAL LIFE (click here to watch)

Typically in times of crisis the masculine goes into a fight or flight action. BUT NOW, the individual is FIGHTING FOR and FLYING TO the tribe(s) and circles oriented around his/her HEART! Go to your tribe today and fight with them to weave this world together with your contribution. Do it! Do that REVOLUTION OF THE HEART!Remember those great ads where everyone sang together while drinking their favorite cola?

FURNISH IT WITH LOVE! (click here to watch)

YOUR SOCIAL GRAPH IS FURNISHED WITH LOVE AND YOU DID THAT! In your social network, you now have all the characters you need to achieve what you are looking for AND there is no time better than the present to begin and FINISH!

For aid in how to hurdle typical obtacles I highly recommend ShipIt by Seth Godin!

As one of my dearest friends says, “Bushido! Do it now because the time is right!” It is a revolution of the heart that is afoot!

Passage to the heart of vitality: Why brands must humanize in the context of social networks

admin August 18, 2010 No Comments

Last night I sat with a client in LA discussing the growth of social networks, social monitoring/intelligence projects AND transparent social eco-systems. We agreed with one another that no matter how transparent the eco-system of social networks becomes, there really are countless skins of the onion left to peel off. And that applies from the individual to the corporate level.

Could it be that complaining about transparency in social networks IS REALLY FEAR OF IDENTITY TRANSFORMATION? I submit to participants within social networks that your very participation in the social fabric of the internet IS a transformative act.

“Social-networking sites, blogs, online discussion forums and online journals represent modern arenas for individuals to write themselves into being,” writes Theresa Sauter. “A lot of people see social networking as a new way for people to interact but I’m interested in examining it as a way to form an identity and understand ourselves,” she added.

The potential of an increasingly transparent eco-system in social networks is an OPENING OF THE HEART. This opening is a kind of humanizing of all that was once mechanical and commercial. And, as a result, phenomena like brands, corporations and products take on a living nature as brand ambassadors, community managers and Chief Customer Officers interact with customers in a dialogue format. Communication between the “storied heights” of corporations and the humans that buy from these corporations has NEVER had such an opportunity for intimacy.

How does this work? We now have numerous examples of major international brands who have realized the necessity of humanization. Pepsi’s Refresh Everything project, Nokia’s Shot By Fans project AND Zappos, Best Buy and Jet Blue Twitter-customer-service portals are ALL great examples of brands relating on a one-to-one basis with their customers in helpful and generous ways. DTC’s “Drop Everything For Love” campaign is one of my favorites, where people logged in with stories about how they had “dropped everything for love”. The best stories were awarded with the opportunity to do just that.

So here’s a direct challenge and invitation to the CEO’s, GM’s and MM’s of the world: Would you drop everything for love? Consider the benefit of falling in love with your customer and steering your brand(s) in a direction that ATTRACT and enroll him/her/them in the process of brand vitality through intuitively designed reward-driven campaigns. We must hunt for dollars as the leaders of corporations with a responsibility to our shareholders AND we must also create a brand culture that fosters generosity, reward and a community/environment of friendliness. In a world where “friending” and “following” have catapulted customer equity beyond brand equity AND elevated customer lifetime value over current sales, IT BECOMES THE RESPONSIBILITY OF BUSINESS LEADERS TO CREATE HOSPITABLE BRANDS. The identity of corporate culture AND brand presence has never had a more favorable environment for transforming identity and re-making the world.

Virginia Satir, the fabulous author of The New Peoplemaking, writes, “I believe the greatest gift I can conceive of having from anyone is to be seen by them, heard by them, to be understood and touched by them.” Brands that design/implement product, communication and sales strategy BASED upon listening to their customer WILL win. Listening IS the action that opens every petal of the human community and gives individuals and brands passage to the heart of vitality and re-productivity.

An Open Invitation to The Babyboomers from Gen X and Gen Y

admin July 16, 2010 No Comments

We, as members of Generations X, Y and the Millenials, wish to communicate the following message to the Babyboomers running this planet.

We begin with respectful gratitude to you, our parents and grandparents, for conceiving and birthing the bodies and world we thrive and live within. We respectfully honor all of the incredible advances in every discipline that have led to better lives for every one of us on this planet. We attribute our own creativity, knowledge and burgeoning wisdom to the truly incredible education system built and paid for by you, our predecessors. We honor the way you have defended us against violence and opened new possibilities for peace heretofore unrealized.

At the same time, we announce to you our wholesale rejection of your conflicts, prejudices and entrenched interests. Our current experience of the negative results to our eco-system, communities and economics from these shadow aspects of your generation’s psyche require us for the sake of our children and your grandchildren to now step forward and alter certain paths elected by you and The Traditionalists since the major world wars in the early 20th century.

Now that a majority of you are reaching retirement age and what the Hindu system calls “the forest-dweller stage”, we as The Central Householders on this planet require a set of fresh perspectives in the major disciplines and verticals, such as politics, economics and environmental policy, so that our planet, communities, food sources and children are protected.

Due to the severity of events in several significant theaters of action, particularily finance, political-process and ecological preservation, we respectfully ask that you join us to hear some fabulous ideas from the forward thinking leaders of our generation. We want you there because you gave us the foundation for this thought and invention to come about. We want to show you, Mom and Pop, Grandpa and Grandma, Uncle and Aunt, Mentor and Teacher, what we have come up with as part of our assignment to make a better world. We hope you’ll come and we think you’ll like what we have in mind.

Our goal is a healthier, wiser and more effective human family, well-equipped to heal, guide and protect our children and your grandchildren into a fabulous and exciting future that will contain astounding technologies, well-woven/integrated communities and children motivated to live and thrive. As we see it, this is truly possible and we have seen a glimpse of it through the rapidly expanding communities of thought, invention and innovation in our online and offline worlds. These worlds are increasingly being woven together globally through the social fabric of the internet, through technologies in multiple verticals and through our innate drive to survive as humans.

We characterize this drive to survive in our generation primarily through meaning. The social fabric of the internet, our primary vehicle for communication, is driven by a search for meaning. In fact, studies show that The Millennials, the latest generation on this planet to hold credit cards and turn in resumes, are characterized as the generation in search of Meaning. These torch-bearers of humanity want work, communities and activities that amount to something more than accumulation of wealth and property. Their definition of wealth is spiritual, emotional and communal.

Understand that we have no choice at this time but to ask you to step down from those aspects of your leadership that involve the wholesale raping of this planet and one another FOR THE EXPRESS INTEREST OF OUR MUTUALLY SHARED CHILDREN AND GRANDCHILDREN. Understand also, that for those of you who cannot or choose not to hear us due to greed, entrenched interests and general allegience to an out-dated paradigm of consumeristic accumulation, we may need to remove you by force. We honor your courage and vigor in building the worlds you have built…these edifices are truly monumental. But now, in this time, we require that you re-orient toward the survival of the planet, its species and the beautifully woven cultures of the world.

With Kind Regards and Good Intentions,

GenX, GenY and The Millenials