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Six Social Media Trends for 2010

With the popularity of social media ever on the rise, it’s no surprise that industry experts are weighing in on SM trends for 2010.

Things to look for: Increased popularity in mobile and sharing functionality, tighter workplace regulations on employee profiles and a continuation in companies looking for cost-effective ways to serve their customers through access to online support – further proof that companies are looking to social media for cost-savings and optimal monetization.

Read on for David Armano’s full article on the Harvard Business blog Six Social Media Trends for 2010.